1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration. We ask you to carefully read the following privacy policy.

 

Data collection on our website and complaints and more information

The responsible party for data processing on this website is:

 

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form. Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

 

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

 

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency. Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

 

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below. You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

 

Register personal information

The use of our website is usually possible without providing personal information. All information we receive from you is used solely to enable you to work even more successfully with us. Information is collected only as much as necessary. As far as on our sides personal data, as in the on-line shop, (e.g. name, address or email addresses) are raised, your announcement takes place, always on voluntary basis. These data will not be disclosed to third parties without your explicit consent unless required to comply with legal requirements. Your personal information (name, address, telephone number and e-mail address) will allow us to contact you as needed. This data also allows you to use protected areas of our website.

 

Disclaimer

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible. We make every effort to protect your privacy.

 

2. Purpose of the privacy policy

Klaus-Häberlin AG operates the online platform www.klaus-haeberlin.ch. The address can be found in the [trading details]. Data protection is very important to us and Klaus-Häberlin AG adheres to the applicable data protection regulations and regulations under Swiss law. We have no authorized data protection representative in the EU. This privacy policy shows how Klaus-Häberlin AG deals with personal data and, in particular, describes which personal data are processed and for what purposes the processing of this data is carried out. It describes how collected personal data can be checked, corrected or deleted. This Privacy Policy does not extend to any external links that lead to offers from third parties. These offers are subject to the privacy policy of the respective provider. This Privacy Policy is an integral part of the Terms and Conditions of Klaus-Häberlin AG. Klaus-Häberlin AG respects the privacy of its customers and only collects personal data if it is voluntarily provided by the customer or automatically collected by cookies.

The customer provides the following data within the various business activities of Klaus-Häberlin AG (inquiries, orders, services, repairs, online shop, customer WLAN):

  • First and last name
  • Gender
  • Company (including position & function)
  • Address
  • Post code
  • Place
  • E-mail address
  • Phone number / mobile phone number

The data transmitted to us by the customer may be used by us as follows:

  • To create a customer account
  • For business transactions or for fulfilling contractual obligations towards the customer.
  • For this purpose, Klaus-Häberlin AG may also pass on data transmitted by the customer to commissioned service partners, to the companies involved in the order processing or to other third parties contracted by Klaus-Häberlin AG for the execution of the contract, (e.g. logistics partner / ITC service provider /Suppliers).
  • For marketing purposes, when the customer has given consent to receive news and promotions.
  • To improve services to the customer.

Access to personal information is limited to those employees and third parties that need to know this information. The individuals and companies involved are bound by secrecy and to comply with applicable data protection laws. Klaus-Häberlin AG will not sell personal data to third parties or market them in any other way.

 

3. Data collection on our website

3.1 Cookies

Some of our websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are small text files that are stored on your computer (PC, smartphone, etc.) and stored by your browser. They allow users to store specific device-related information on the access device. They serve for the user-friendliness of web pages and thus the users. On the other hand, they serve to capture the statistical data of website use (e.g., clicked banner ads, visited subpages, etc.) and analyse them to improve the offer. Users can influence the use of cookies. You can disable cookies in the most popular browsers. You can also set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. However, it is pointed out that the use and especially the comfort of use are limited without cookies. Cookies required to perform the electronic communication process or to provide certain functions you desire (e.g., shopping cart function) are stored in accordance with the law. The website operator has a legitimate interest in the storage of cookies for the technically correct and optimized provision of its services. Insofar as other cookies (such as cookies for analyzing your surfing behavior) are stored, they will be treated separately in this privacy policy. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

 

3.2 Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically.

The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

A merge of this data with other data sources will not be done. The collection of this data is based on the applicable Swiss data protection regulations. The website operator has a legitimate interest in the technically error-free presentation and the optimization of his website - for this purpose, the server log files must be recorded.

 

3.3 Contact form, inquiry by e-mail, telephone or telefax

If you send us inquiries via contact form, if you contact us by e-mail, telephone or fax, your details from the inquiry form including the contact details you provided there will be stored for processing the request and in case of follow-up questions. We will not share this information without your consent. We assume that you have given us, without your opposition, to all of your information given your consent to processing. You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or delete the purpose for data storage (for example, after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.

 

3.4 Connection of services and content of third parties

It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, soundcloud audio files, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third party provider") perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. The IP address is therefore required for the presentation of this content. Klaus-Häberlin AG has no influence on this if the third-party providers use the IP address, e.g. save for statistical purposes. It is also possible that third-party providers use cookies (for details see [COOKIES]).

 

3.5 Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored. The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities.

 

3.5.1 IP anonymization

On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyse your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

 

3.5.2 Browser plugin

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

 

3.5.3 Objection to the recording of data

You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website:Google Analytics deactivation. For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en

 

3.5.4 Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

 

3.5.5 Demographic parameters provided by Google Analytics

This website uses the function “demographic parameters” provided by Google Analytics. It makes it possible to generate reports providing information on the age, gender and interests of website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data.”

 

3.5.6 Google adwords conversion / Google conversion-tracking / Google doubleclick

This website uses Google AdWords. AdWords is an online promotional program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). In conjunction with Google AdWords, we use a tool called Conversion Tracking. If you click on an ad posted by Google, a cookie for Conversion Tracking purposes will be placed. Cookies are small text files the web browser places on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognise that the user has clicked on an ad and has been linked to this page. A different cookie is allocated to every Google AdWords customer. These cookies cannot be tracked via websites of AdWords customers. The information obtained with the assistance of the Conversion cookie is used to generate Conversion statistics for AdWords customers who have opted to use Conversion Tracking. The users receive the total number of users that have clicked on their ads and have been linked to a page equipped with a Conversion Tracking tag. However, they do not receive any information that would allow them to personally identify these users. If you do not want to participate in tracking, you have the option to object to this use by easily deactivating the Google Conversion Tracking cookie via your web browser under user settings. If you do this, you will not be included in the Conversion Tracking statistics. The storage of “Conversion” cookies and the use of this tracking tool are based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. To review more detailed information about Google AdWords and Google Conversion Tracking, please consult the Data Privacy Policies of Google at: https://policies.google.com/privacy?hl=en. You can set up your browser in such a manner that you will be notified anytime cookies are placed and you can permit cookies only in certain cases or exclude the acceptance of cookies in certain instances or in general and you can also activate the automatic deletion of cookies upon closing of the browser. If you deactivate cookies, the functions of this website may be limited.

 

3.5.7 Google Analytics remarketing

Our websites use the functions of Google Analytics Remarketing in combination with the functions of Google AdWords and Google DoubleClick, which work on all devices. The provider of these solutions is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This function makes it possible to connect the advertising target groups generated with Google Analytics Remarketing with the functions of Google AdWords and Google DoubleClick, which work on all devices. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g. cell phone) in a manner tailored to you as well as on any of your devices (e.g. tablet or PC). If you have given us pertinent consent, Google will connect your web and app browser progressions with your Google account for this purpose. As a result, it is possible to display the same personalized advertising messages on every device you log into with your Google account. To support this function, Google Analytics records Google authenticated IDs of users that are temporarily connected with our Google Analytics data to define and compile the target groups for the ads to be displayed on all devices. You have the option to permanently object to remarketing / targeting across all devices by deactivating personalized advertising in your Google account. To do this, please follow this link: https://www.google.com/settings/ads/onweb/. The consolidation of the recorded data in your Google account shall occur exclusively based on your consent, which you may give to Google and also revoke there (Art. 6 Sect. 1 lit. a GDPR). Data recording processes that are not consolidated in your Google account (for instance because you do not have a Google account or have objected to the consolidation of data), the recording of data is based on Art. 6 Sect. 1 lit. f GDPR. The legitimate interest arises from the fact that the operator of the website has a legitimate interest in the anonymized analysis of website visitor for advertising purposes. For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at https://policies.google.com/technologies/ads?hl=en.

 

3.6 Newsletter data

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties. The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the "Unsubscribe" link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date. The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.

 

3.7 Plug-ins and tools

3.7.1 Google Web Fonts (local embedding)

This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

 

3.7.2 Google Maps

Via an API, this website uses the mapping service Google Maps. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the data transfer. We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 Sect. 1 lit. f GDPR. For more information on the handling of user data, please review Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

 

4. Revocation of your personal details

Many data processing operations are only possible with your express consent. You can revoke an existing consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

 

Opposition / revocation

If you object, we will no longer process your personal information unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or processing for the purpose of enforcing, pursuing or defending legal claims. If your personal data is processed to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object, your personal data will no longer be used for direct marketing purposes.

 

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

 

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties. Information about, blockage, rectification and eradication of data Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

 

Information, blocking, deletion and correction

You have the right to free information on your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to rectification, blocking or deletion of this data. For further information on personal data you can contact us at any time at the address given in the imprint.

 

Right to demand processing restrictions

You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint.

The right to restrict processing exists in the following cases:

  • If you deny the accuracy of your personal information stored with us, we generally need time to review it. For the duration of the audit you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal information, but you need it to exercise, defend or assert a claim, you have the right to demand that your personal information be restricted instead of being deleted.
  • If you have a contradiction, a balance must be made between your and our interests. As long as it is not clear whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may only be used - with the exception of their storage - to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for the purposes of an authorized authority (e.g. prosecutor) are processed.

 

5. Safety measures

Klaus-Häberlin AG provides security measures to protect the databases as well as possible against unauthorized access, loss, misuse or forgery of information and personal data. Internet transfers, however, can never be 100% secure. As soon as Klaus-Häberlin AG has received the transferred information, it ensures that it is adequately secured in its systems. It is incumbent on the customers and the prospective customer for the assurance of their Internet connection to take care. Any claims resulting from the use of an unsecured connection for damages, in particular for any damage to his hardware or software, data loss or other forms of loss caused by intent or gross negligence on the part of Klaus-Häberlin AG. The use of the Internet is therefore at the customer's own risk.

 

6. Information and information right

On request, Klaus-Häberlin AG provides information about the personal data stored at Klaus-Häberlin AG, corrects incorrect data or deletes the data at the request of the data subject. Klaus-Häberlin AG is obliged to verify the identity of the applicant in the case of such requests. Inquiries can therefore only be processed if they are accompanied by a suitable proof of identity (copy of identity card or similar). Questions and information in connection with the use of personal data by Klaus-Häberlin AG and related information / corrections may be directed to the following address: info@klaus-haeberlin.ch (responsible person: Rolf Aepli).

 

7. Information provided to public authorities

Klaus-Häberlin AG may be required to disclose a visitor's contact, usage and marginal data to the relevant authorities.

 

8. Amendments provided to public authorities

Klaus-Häberlin AG reserves the right to amend this data protection policy at any time in accordance with legal requirements.

Uster, 01.08.2019